Privacy Policy

We strive to ensure a high level of data protection that safeguards your privacy when using our site. This privacy policy explains how your personal data is processed and protected, your rights and how you can enforce them. We strive to make you feel safe in our handling of your personal data. If you have any questions, you are welcome to contact us. You can find our contact information at the bottom of this page.

Who is responsible for the personal data we collect?

Railtic AB, corp. no. 559204-0173 is the data conroller and is responsible for the personal data you provide to us through purchases and other contacts with us and is responsible for processing these.

Where is your personal data stored?

Personal data is stored and managed in data centers within the EU on the Microsoft Azure platform.

What kind of personal information do we collect?

We collect personal information that you send to us when you place orders on our website, register for our newsletter or participate in any competitions. The personal information you send to us may include, for example, contact information, date of birth and payment information (payment information such as debit card information etc is handled by our partner Stripe. For more information on how they handle your information, please read their privacy policy). If you choose to log in or register via a third-party service such as Facebook or Google, we use and store the information that is linked to that account.

Where do we get your personal information from?

The personal information that Railtic handles comes from:

  • Yourself, when you create a login account or sign up for a marketing activity.
  • Payment brokers, fraud control services and authentication services that verify your payment.
  • Your computer, phone or other device when using our digital channels and services (such as IP address, operating system, crash logs).
  • Railtic, when we create information linked to you.

What are your rights?

You have the right to, at any time, request information about the personal information we have about you. If your information is incorrect, incomplete or irrelevant, you may request that it be corrected or deleted. We cannot delete your information if there is a statutory requirement for storage, such as accounting rules, or when there are other legitimate reasons why the data must be saved, such as unpaid invoices. You can revoke your consent to let us use the information for marketing at any time by unsubscribing from our newsletter. You can also contact us by sending a letter, e-mail or call. See contact details at the bottom of this page.

For how long do we save your personal data?

Your personal data is only stored for as long as it is required to fulfill the purposes of the processing, or as long as we have to store them according to law. Then your data is deleted or unidentified in a safe way, so that it can no longer be connected to you.

How do we protect your personal data?

Your integrity is important to us and we prioritize security. We take measures to protect your data in accordance with the data protection regulation and established guidelines for information security. This means that we protect your information with both technical solutions, such as encryption of information, and organizational routines and rules, such as authorization control, adapted to the nature of personal data processing.

How do we use your personal information?

We may use your personal information for the following purposes:

  • When processing orders in our webshop.
  • For contacts regarding any problems.
  • In case of correspondence about questions and other information.
  • When sending out offers in the form of newsletters, always with instructions on how to unsubscribe from further mailings.
  • When analyzing purchase patterns to provide relevant offers and information.
  • When confirming minimum age, which according to law applies to online shopping.
  • When announcing winners in any competitions we arrange.
  • In case of any questionnaires to improve our services and offers.
  • For work that prevents abuse or other inappropriate use of our website.
We save your information as long as it is required to fulfill the above purposes or as long as we are required by law. Then your personal data will be deleted.

Who can we share your personal information with?

We will never forward, sell or exchange your personal information for third party marketing purposes. We only share your information with the suppliers and partners we use to provide our services, which includes the following recipients: Vi vidarebefordrar, säljer eller byter aldrig dina personuppgifter för marknadsföringsändamål

  • Providers within and outside the EU / EEA, such as providing IT services, distributing tickets, providing marketing services, managing customer service issues, or performing payment services and credit reports on behalf of Railtic AB.
  • When your personal information is shared with a recipient who is independently responsible for personal data (eg bank), the recipient's privacy policy and information on personal data management apply.

Cookies

A cookie is a small text file that a website saves on the visitor's computer. Cookies are used on many websites to give a visitor access to various features. The information in a cookie can also be used to track a user's browsing of websites using the same cookie.

How do we use cookies?

This site uses cookies to keep you logged in and collect usage statistics. Via the login, other settings and usage statistics are linked to you.

How to oppose electronic marketing

Railtic may use your email address for direct marketing. If you do not want us to use your email address for direct marketing, you are welcome to contact us and we will apply an advertising lock for your information.

If you wish to do so, please contact us as follows:

Email: info@railtic.com. Don't forget to enter your name.

By following the link at the bottom of the email from Railtic, you can specify which marketing you do not want, and an advertising lock will automatically be applied.

Personal data controller

Railtic AB
Corporate No: 559402-0173
Stockholm, Sweden
E-mail: info@railtic.com
This policy was last updated 2019-05-31.

Account Terms

These terms apply to the login account you have as customer at Railtic AB, corp. no. 559204-0173, (hereafter referred to as "Railtic"). In conjunction with the creation of a login account, you agree to the terms and conditions contained in this document.

You can log in to your account via Railtic.com. In logged-in mode, you can access your information.

The login account is personal and may not be transferred or used by anyone else.

The login account may only be used by you personally in digital services operated by Railtic. You are responsible for all activities that take place through your login account and to protect your login information in such a way that others are not allowed to access these.

Railtic reserves the right to immediately disable a login account in the event of violation of these conditions or in the event of abuse of the login account.

In case you no longer want a login account, you can contact customer service at info@railtic.com to help you terminate the account.

Current Account Terms

The login account may not be used for commercial use by other companies for profit purposes. If this condition is violated, Railtic reserves the right to immediately terminate the account. Reasons for this may be unusually high account activity., ie. considerably more completed searches than what is considered to be normal use.

Account information such as username and password may not be shared with others.

If we make significant changes to these terms and conditions, we will notify you no later than 14 days before the change comes into effect either via e-mail, sms, through the service or by publishing a new version on our website.

When you register and use your login account, Railtic will collect personal information about you. Your integrity is important to us and we work to ensure that the personal data that Railtic handles about you are handled in a safe and secure manner, and in accordance with applicable data protection legislation. If you choose to log in or register via a third-party service such as Facebook, you agree that we use and store the information associated with that account.

This version applies from 2019-06-01